As COVID-19 continues its disruption to industries across the world its impact locally on the Aged Care industry is well known and felt. With the virus risk slowly subsiding in Australia, there has never been a better time to assess your preparedness to respond a future crisis. Our Facility Fit service has been designed to offer you support in developing a clear and streamlined plan.

Our Facility Fit service offering assists Owners, Operators and Service Providers in undertaking assessments for identifying potential improvements and enhancements to current Facilities Management (FM) business practices and building operations to manage similar risks.

We undertake a systematic approach to our reviews with pre-defined checklists and a maturity assessment based on a balanced scorecard evaluation. The outcomes of the review will provide a schedule of recommendations and priorities across the following key areas detailed below.

Should you wish to go ahead with implementation of the recommendations of the Facility Fit report, we would be more than happy to assist in either a all at once or phased approach to suit your requirements, as an additional service package.

For further information on our Facility Fit Service please contact your local WT Office.

SERVICE

PKG 1

DESKTOP*

PKG 2

DESKTOP + ON-SITE**

PKG 3

DESKTOP + ON-SITE

1) SERVICE LEVEL AGREEMENTS

Do existing FM Contracts include governance provisions and procedures for managing virus outbreaks?
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Are supplier and sub-contractor arrangements consistent in standards of quality and service across sites and facilities?
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2) CONTINGENCY / DISASTER RECOVERY PLANNING

Is there an FM Risk Management Plan developed to ISO 31000 to deal with outbreaks? Are mitigations strategies in place?
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Are their specific FM staff training processes for managing outbreaks?
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Do Contingency and Disaster Recovery Plans specifically deal with virus outbreaks?
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Do FM Workforce Management Plans consider the Safework Australia guidelines?
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3) FM WORKS MANAGEMENT

Is all Statutory maintenance being undertaken and appropriately recorded?
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What strategies are in place for managing increased FM staff demands in the event of an outbreak?
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Are there sufficient plant and equipment decontamination procedures in place?
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Do maintenance and cleaning procedures sufficiently mandate cleaning frequencies, chemicals to be used, disinfection approach, managing spills, deep cleans and managing cross contamination?
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Is Cleaning equipment filtered and maintained?
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4) MONITORING AND REPORTING

Are Performance monitoring plans and performance reporting procedures in place and being followed
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What is the frequency of performance audits and proportion of the FM services audited/ not audited?

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5) FACILITY ENVIRONMENT

Does plant and equipment provide sufficient fresh air, filtration and climate controls measured against CIBSE and ASHRAE guidelines for managing Covid-19?

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Are all statutory requirements for standby capacity of critical assets in place in the event of power outage or plant failure?
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What Environmental monitoring and management systems are in place to verify the quality of the facility environment?

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6) FACILITY DESIGN REVIEW

What design enhancements could be implemented to the existing facilities to improve overall hygiene and reduce cross contamination. We have teamed up with a leading architectural consulting practice to assist with the review.
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*  PKG 1 – Desktop Assessment. Executive report summarising key issues (max 5 pages)
** PKG 2 – In addition to the services provided in PKG 1. A one-day site visit with structured interviews and one-day review of on-site documentation to confirm desktop assessment or
complete gaps in desktop information provided. Executive report summarising key issues (max 15 pages)